Support Centre

MY ORDERS

Access your account information here. Check the status of an order, the balance on an eGift Card or track the location of an existing order.

Track My Order
Check Status

STORE INFORMATION

Find detailed information about the Zippo.co.uk website. Several topics on the ordering process, eGift Cards and Customize It! products can be found below.

Order FAQ
Payment Options
Sales & Promotion Codes
Shipping & Handling
Returns & Exchanges
Orders/Cancellations
Zippo.co.uk Accounts

REPAIRS

We know that behind every Zippo product covered under warranty and sent for repair is an owner depending on our promise to repair or replace it. Click the link below for information about product repairs.

Zippo Product Repair Center

PRODUCT CARE

Locate detailed information about your Zippo product. Product instruction manuals, tips on the maintenance of your product and safety information can be found here.

Getting Started With Your New Zippo Lighter
Caring For & Cleaning Your Zippo Lighter
How To Fill Your Zippo Lighter
How To Replace The Flint On Your Zippo Lighter
How To Maintain/Replace The Wick On Your Zippo Lighter
Getting To Know Your Zippo Pipe Lighter
Getting To Know Your Zippo Hand Warmer
How To Fill Your Zippo Hand Warmer
How To Ignite Your Zippo Hand Warmer

PRODUCT INFORMATION

Locate detailed information about your Zippo product. Product instruction manuals, tips on the maintenance of your product and safety information can be found here.

Product Instructions
Safety Data

ABOUT US

Learn more about Zippo.

News
Our History
Date Codes
Collecting
On The Big Screen
Zippo/Case Museum
Zippo Cars
Zippo Around The World
Our Companies

CONTACT US

Would you like to speak with a Zippo representative? Fill out one of our "Contact Us" forms to submit your request or inquiries.

PRIVACY & LEGAL

For legal information, browse the links below.